Backbase
Company profile
Backbase is a Visionary software vendor listed the Gartner Magic Quadrant for Horizontal Portal Software, founded in 2003 and privately held. Working for Backbase you have the opportunity to live in two of the most culturally vibrant cities in the world: Amsterdam (headquarters) or New York City (North American office).
Financials want the most compelling digital experience for their customers, but in today’s Web 2.0 World, legacy banking systems struggle to keep pace. Backbase helps financials to create a new user experience layer on top of their existing systems that combines content, data and functionality from different underlying systems into fresh customer dialogs. Backbase’s white-label Bank 2.0 Portal software enables financials to deliver next-generation online banking services across multiple devices (including tablets and smart phones), and turns their online channel into a true customer experience platform. Backbase helps financial organizations to re-use their existing systems, and enter the era of 'Engagement Banking' where they manage and optimize their online customer experiences and grow revenue and loyalty.
Financials want the most compelling digital experience for their customers, but in today’s Web 2.0 World, legacy banking systems struggle to keep pace. Backbase helps financials to create a new user experience layer on top of their existing systems that combines content, data and functionality from different underlying systems into fresh customer dialogs. Backbase’s white-label Bank 2.0 Portal software enables financials to deliver next-generation online banking services across multiple devices (including tablets and smart phones), and turns their online channel into a true customer experience platform. Backbase helps financial organizations to re-use their existing systems, and enter the era of 'Engagement Banking' where they manage and optimize their online customer experiences and grow revenue and loyalty.
Our services
BACKBASE EXPERTS
Backbase knows what IT Managers need to guide them through the process of implementing and using new software solutions. That's why we provide solid, cost-effective support to guide your development team through any obstacle it may encounter while using Backbase software. Backbase Support has a passionate and dedicated team of specialists with experience in the field able to feed your team with their expert knowledge.
USER EXPERIENCE: BRING YOUR IDEAS TO LIFE
Our User Experience team brings your ideas to life. Leveraging years of experience developing rich, functional user interfaces, our team can help you to significantly improve the effectiveness of your Web applications. The success of your site is all about engagement, retention and, of course, conversion. We work closely with you and your team to set clear goals and an efficient cooperation model so together we can be successful.
We do it right the first time. We have established best practices around successful design, prototyping, testing and development of rich user interfaces, and share these with you. Depending on your needs we can help you with: Prototyping, Best Practices, UX Patterns and Usability Research to help your project exceed its potential.
TECHNICAL MENTORING
Backbase offers mentoring services to help ensure your project is a success. Our consultants are field trained experts that help you or your implementation partner get started on a project in the right way, using the best patterns and avoiding costly mistakes.
Our mentoring services are tailored to your needs as defined by the project at hand, as well as, the people working on it. By definition, mentoring takes place where you are. Mentors need to take part in the day-to-day activities of the project team. Mentoring works best if applied to all competencies: Architecture, front-end, back-end, and business users.
The amount of mentoring required is difficult to estimate. In general, most customers and partners only use mentoring services in the first iteration (4-6 weeks) of the construction phase of a project. After that, an incidental call or visit can be planned. Contact us for more information on our mentoring services.
IMPLEMENTATION
Backbase partners play a vital role in the implementation of our customer projects. We form a family of organizations and individuals working toward the same goal: providing the best user experience. For more information about our partners see our partner page.
Backbase knows what IT Managers need to guide them through the process of implementing and using new software solutions. That's why we provide solid, cost-effective support to guide your development team through any obstacle it may encounter while using Backbase software. Backbase Support has a passionate and dedicated team of specialists with experience in the field able to feed your team with their expert knowledge.
USER EXPERIENCE: BRING YOUR IDEAS TO LIFE
Our User Experience team brings your ideas to life. Leveraging years of experience developing rich, functional user interfaces, our team can help you to significantly improve the effectiveness of your Web applications. The success of your site is all about engagement, retention and, of course, conversion. We work closely with you and your team to set clear goals and an efficient cooperation model so together we can be successful.
We do it right the first time. We have established best practices around successful design, prototyping, testing and development of rich user interfaces, and share these with you. Depending on your needs we can help you with: Prototyping, Best Practices, UX Patterns and Usability Research to help your project exceed its potential.
TECHNICAL MENTORING
Backbase offers mentoring services to help ensure your project is a success. Our consultants are field trained experts that help you or your implementation partner get started on a project in the right way, using the best patterns and avoiding costly mistakes.
Our mentoring services are tailored to your needs as defined by the project at hand, as well as, the people working on it. By definition, mentoring takes place where you are. Mentors need to take part in the day-to-day activities of the project team. Mentoring works best if applied to all competencies: Architecture, front-end, back-end, and business users.
The amount of mentoring required is difficult to estimate. In general, most customers and partners only use mentoring services in the first iteration (4-6 weeks) of the construction phase of a project. After that, an incidental call or visit can be planned. Contact us for more information on our mentoring services.
IMPLEMENTATION
Backbase partners play a vital role in the implementation of our customer projects. We form a family of organizations and individuals working toward the same goal: providing the best user experience. For more information about our partners see our partner page.
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Address
Address:Jacob Bontiusplaats
Postal code:1018 LL
City:AMSTERDAM
Phone:+3131204658888
Fax:+3131848309186
Website:Backbase