In-Person/Online Combination
This method is a combination of both a classroom form of training led by an instructor and online resources available for review later. An instructor is helpful to have for any questions or clarifications, but sometimes employees need additional material to look back on when they sit back down at their desk. Training can sometimes be like drinking through a fire hose— where a lot of information is given in such a short amount of time that employees cannot take it all in at once.In addition, it may be helpful with an instructor-led training to include an online portion that helps reinforce any learning for employees. Especially when the group is too large for interactivity.
Hands-On
Hands-on training includes exercises in which employees can test the knowledge they have learned during training. These may include demonstrations, test cases, or drills. This method is most effective in allowing trainers to determine the level of knowledge the employee has retained so far and what areas need work. This may not be the best method if the group is large and the resources are scarce, or if time is an issue.
Interactive Training
Interactive training includes any type of training that allows employees to get involved and pay attention. This may be through case studies, role-playing, or just great participation from the group. These types of training allow trainees to be extremely engaged, increasing the chances they will retain the knowledge they learn, and it makes for a more enjoyable training session. This may not be the best method if time is an issue or if there is a lack of willingness to participate from the crowd.
Mobile Training
This method may be more helpful as an addition or supplement to other methods of training. Mobile training allows employees to learn at their own pace and in a comfortable environment. Given alone, there may be some confusion on the material and employees will not always know who to clarify any questions with. As an addition to other methods, this can be a very helpful method in highlighting the necessary material.
Not every company will have the resources to fulfill the trainings needed to improve staff so outsourcing training may be necessary. Outsourcing to a professional training staff is helpful in situations where you might find your industry requires quite a few regulations, or the technology being implemented is complex. This may also be the best avenue if your company is small and lacking resources to train employees, especially if the entire company needs to be trained on one subject.
Employee training is crucial for any company that plans to grow their business and improve their systems. Continuous developmental learning needs to involve more than the initial new hire training given to brand new employees. Learning keeps employees involved and motivated to continue to do well within the company, and it gives new challenges, making a happier work environment. Of course, with every new change or implementation there will be risks. One may be that time and money is invested in training an employee who ends up leaving the company. The benefits outweigh the potential risks with this subject, however. Training sessions may come before one or two employees part ways with the company, but the number of employees who end up being happier after learning a new skill or system will be much greater, and the costs saved by retaining those happy employees makes the investment worthwhile.
Ashley Herbert
Photo credits: Designed by Freepik