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“In many organizations, functions have the same name, while under the hood there are huge differences in job content”, said job engineer Luc Dorenbosch. “Once, 100 employees were employed, but some have become ICT specialists in the meantime. I was involved in a process where maintenance engineers got more space to shape their function. A traditional planner determined the customers, routes and types of jobs per week. But if you asked them how could their work be done best, they’d divide it differently, drive other routes, and distribute to the customers in a different way. If you test whether this new way is effective, you should really leave the job to the employees who have become smarter and better over the years”.
HR at Work Now
It is up to HRM to imagine these kinds of changes, according to Dorenbosch. She draws a comparison with the silent compartment in the train. If people make noises there, others will complain. The NS's response then consists of new rules and ways of monitoring compliance. Dorenbosch: “Employees are looking at HR similarly. In their eyes, such a department is bothering you with things that do not really matter with the concrete content of your work. Thus, there is little change. I think it would be great if an HR department tries to sell a smart tool internally, but if you’re really in the middle of the job, then you do not have to sell anything at all. The work the people do, that is what it is supposed to be”.
His message: Each job or function consists of different tasks, which shift over time or get a different meaning. As a result, they do not always match the competencies, preferences or talents of the employee, and are overlooked when new combinations or formats are possible. Only at task level can you effectively work on a job and make leaps forward when it comes to motivation, improved usability and performance. So, together with the employee split the job into tasks. Try to forget the solid patterns and make smart motional jobs.
Source: https://www.hrpraktijk.nl
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